Privacy policy

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Rylo Services Private Limited and its affiliates including Rylo. collectively "Rylo") collect and process your personal information through Rylo websites, devices, products, services, online  , and applications that reference this Privacy Notice (together "Rylo Services"). By using Rylo Services you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice. What Personal Information About Customers Does Rylo Collect? We collect your personal information in order to provide and continually improve our products and services. Here are the types of personal information we collect: Information You Give Us: We receive and store any information you provide in relation to Rylo Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Rylo Services. Automatic Information: We automatically collect and store certain types of information about your use of Rylo Services, including information about your interaction with content and services available through Rylo Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Rylo Services and other content served by or on behalf of Rylo on other websites.  Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. For What Purposes Does Rylo Use Your Personal Information? We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include: Provide, troubleshoot, and improve Rylo Services. We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Rylo Services.Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences and personalize your experience with Rylo Services.Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws. For instance, we collect from you information regarding place of establishment and bank account information for identity verification and other purposes.Communicate with you. We use your personal information to communicate with you in relation to Rylo Services via different channels (e.g., by phone, e-mail, chat). Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Rylo, and others. We may also use scoring methods to assess and manage credit risks. Does Rylo Share Your Personal Information? Information about our customers is an important part of our business and we are not in the business of selling our customers’ personal information to others. We share customers’ personal information only as described below and with Rylo Inc., and its subsidiaries Rylo .   , Inc. controls that either is subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice. Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through Rylo Services. Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes. Further, they must process the personal information in accordance with applicable law.Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Rylo .   , Inc. or Rylo Services Private Limited or any of its affiliates, or substantially all of their assets are acquired, customer information will of course be one of the transferred assets.Protection of Rylo and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of Rylo, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information. How Secure Is Information About Me? We design our systems with your security and privacy in mind. We work to protect the security of your personal information during transmission by using encryption protocols and software.We follow the Payment Card Industry Data Security Standard (PCI DSS) when handling payment card data.We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, processing, and disclosure of personal customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs. It is important for you to protect against unauthorized access to your password and to your computers, devices and applications. Be sure to sign off when finished using a shared computer.  What Information Can I Access? You can access your information, including your name, address, payment options, profile information, household settings, and purchase history in the "Your Account" section of the  mobile application.